General Questions
A: It depends on factors like foot traffic, pets, and allergies, but generally, it’s recommended to clean carpets every 6 to 12 months to maintain cleanliness and prolong their lifespan.
A: Yes, we use environmentally friendly and non-toxic cleaning solutions that are safe for pets, children, and the environment.
A: Absolutely! Our technicians are trained to handle a wide range of stains, including wine, coffee, pet stains, and more. We use specialized cleaning techniques and products to effectively remove even the toughest stains.
A: Drying times vary depending on factors like humidity and carpet type, but typically carpets are dry within 6 to 12 hours after cleaning.
A: Yes, we stand behind the quality of our work with a 100% satisfaction guarantee. If you’re not satisfied with the results, we’ll do whatever it takes to make it right.
A: Yes, we provide free estimates for all of our services. Simply contact us to schedule an appointment, and we’ll assess your needs and provide a transparent quote with no hidden fees.
A: We ask that you move small and fragile items off the carpeted areas before our arrival. However, our technicians are trained to move light furniture such as chairs and tables as needed during the cleaning process.
A: The duration of the appointment depends on factors like the size of the area being cleaned and the level of soiling. On average, a cleaning appointment can take anywhere from 1 to 3 hours.
A: Yes, we offer discounts for repeat customers and for bundling multiple services together. Be sure to ask about our special offers when scheduling your appointment.
A: Yes, in addition to carpets, we offer professional upholstery cleaning and area rug cleaning services to keep all of your soft surfaces looking clean and fresh.